This is easy to forsee: Boston.com: New tools making online work easier
I get a little apprehensive when business interests wrap themselves around open source tools. Business is discovering wikis and blogs, and is getting ready to market what is freely available to the business punters under the rubric of “social media.”
Appropriation is nothing new, and it does end up spreading the wealth broader and further than we’ve done so far.
But I wonder if users of the new social media are really going to find it all that much easier than email exchanges. They are going to run into the same social apprehensiveness we see every semester in working with wikis. Working together is inherently difficult.